1. Introduction

We take the protection of your personal data very seriously.
This Privacy Policy explains how Sanovia Maquinaria de Construcción y Reciclaje, S.L. (“Sanovia”, “we”, “us”) collects, processes, and protects your personal information when you use our website, contact us, or interact with our services.

By using this website, you agree to the practices described in this policy.

2. Data Controller

Sanovia Maquinaria de Construcción y Reciclaje, S.L.
Av. Ricardo Soriano, 72
29601 Marbella, Spain
Email: info@sanovia-maquinaria.com
Phone: +34 680 92 93 09

3. What Personal Data We Collect

We collect and process the following categories of personal data:

3.1 Data you provide directly

Name

Email address

Phone number

Company name

Messages and inquiries

Billing or delivery details (for transactions)

3.2 Data collected automatically

When you visit our website, we may collect:

IP address

Browser type and version

Device information

Pages visited and time spent

Referring website

Cookies and tracking information (see Section 7)

3.3 Data from business relationships

Contract information

Export documentation details

Service records

Machine acquisition or rental data

4. Purpose of Processing Your Data

We process your personal data for:

4.1 Communication & Customer Service

To answer your inquiries, provide information, and manage ongoing communication.

4.2 Sales, Rentals & Service

To prepare offers, fulfill contracts, arrange delivery or export, and manage billing.

4.3 Website Optimization

To ensure website functionality and improve user experience.

4.4 Legal & Regulatory Compliance

To fulfill obligations related to customs, export documentation, taxation, or regulatory requirements.

Legal bases: Art. 6(1) a, b, c, f GDPR.

5. Sharing of Your Data

We never sell personal data.
We only share it when necessary and always under GDPR-compliant agreements.

We may share data with:

Transport and logistics partners

Export/customs agents

IT and hosting providers

Professional service providers (e.g., workshops, maintenance)

Legal authorities where required

All partners are contractually obligated to maintain data confidentiality.

6. International Transfers

If your data needs to be transferred outside the EU for export or logistics purposes, we ensure:

Adequate safeguards

Standard Contractual Clauses

Compliance with GDPR standards

7. Cookies and Tracking Technologies

Our website uses cookies to:

Ensure technical functionality

Store user preferences

Analyze website performance

Improve navigation and usability

You may disable cookies at any time in your browser settings.
Some features may not function correctly without cookies.

8. Data Retention

We retain your data only as long as necessary:

Inquiries: until resolved

Contracts: according to legal requirements

Export documents: mandatory record retention

Website analytics: limited storage periods depending on the tool

When data is no longer needed, it is securely deleted.

9. Your GDPR Rights

You have the right to:

Access your personal data

Rectify inaccurate information

Delete data (“right to be forgotten”)

Restrict processing

Object to data processing

Withdraw consent at any time

Data portability

To exercise your rights, please contact us at:
📩 [info@sanovia-maquinaria.com)

10. Data Security

We use technical and organizational measures to protect your data from:

Unauthorized access

Loss or damage

Manipulation

Disclosure

Our system infrastructure is regularly updated and monitored.

11. Contact Form & Email Communication

When you use our contact form, you agree that we may store and process your data to respond to your inquiry.

You may withdraw this consent at any time by contacting us.

12. Links to External Websites

Our website may contain links to third-party websites.
We are not responsible for the content or privacy practices of external sites.

13. Updates to This Privacy Policy

We may update this Privacy Policy to reflect:

Legal changes

Technical adjustments

Service improvements

The latest version is always available on this page.